Handle VAT, language, and currency smoothly for your international invoices.
Selling to customers abroad? Whether you are offering goods or services within the EU or exporting outside Europe, invoicing across borders requires special attention to VAT rules, language settings, and currency formats. This guide helps you issue international invoices correctly and confidently.
Changing Invoice Language
To change the invoice language:
Go to Settings > Invoicing settings
Select your Default invoice language
All new invoices will default to this setting
You can still manually change the language for each invoice
Changing Invoice Currency
To invoice in another currency:
In the invoice editor, click the Settings icon
Select the desired currency (e.g. USD, GBP)
Enter prices manually - the system does not auto-convert exchange rates
Only one currency per invoice is supported
Services to EU Countries
B2B (Business Customers with VAT ID)
No VAT is charged.
Apply the reverse charge mechanism.
Add this note to your invoice:
“Reverse charge - VAT liability is transferred to the recipient according to Article 196 of Directive 2006/112/EC.”
Validate the customer’s VAT number via VIES.
B2C (Private Customers)
Apply your local VAT rate.
Exception: Digital services (e.g. software, streaming) → If sales exceed €10,000/year EU-wide, charge the customer’s VAT rate using the OSS (One-Stop Shop) system.
Goods to EU Countries
B2B (With Valid VAT Number)
Tax-free intra-Community supply if:
Goods are shipped between EU countries
Both you and your customer have valid VAT IDs
You retain proof of delivery
Add this note to your invoice:
“VAT-exempt intra-Community supply according to Article 138 of Directive 2006/112/EC.“
B2C (Private Customers)
Under €10,000/year EU-wide: Charge your local VAT
Above €10,000/year:
Charge customer’s country VAT
Register for OSS to simplify compliance
Services to Non-EU Countries
Generally VAT-exempt
Add this note to the invoice:
“Service provided outside the EU - exempt from VAT under EU VAT rules.“
Keep proof of service location (e.g., contract, address, communication)
Goods to Non-EU Countries
Usually VAT-exempt if the goods are exported
Add this note:
“VAT-exempt export under Article 146 of Directive 2006/112/EC.“
You must retain export documentation (e.g. customs papers, shipping confirmation)
Good to know
Always verify VAT IDs for B2B customers within the EU
Include required legal notes when VAT is not charged
Keep proof of service delivery or goods shipment for tax purposes
Use OSS if you exceed EU-wide thresholds with B2C customers
Consider consulting a tax advisor for international transactions