E-invoices are used by many public institutions and large companies, as the required information is transferred automatically through the e-invoicing network.
You can read more about the difference between e-invoices and invoices sent by email in our article What is e-invoicing?
How to create and send an e-invoice
Make sure you have the correct e-invoice details from your customer.
You can find more information in our guide on Understanding e-invoice addresses.Go to Invoices > New invoice and create your invoice as usual.
When the invoice is ready, select As e-invoice in the Approve and send menu.
If your company or customer details are incomplete, Shine will ask you to fill in the missing fields.All fields marked with a blue star (*) are mandatory.
If you are unsure about the e-invoice address, use our guide on E-invoice addresses.
Click Send. The e-invoice will be forwarded through Shine’s operator to your customer’s e-invoice provider, and then to their invoice processing system.
If the e-invoice address is not valid, Shine will show an error message.
Required information for sending e-invoices
E-invoices use the sender’s and recipient’s e-invoice addresses, similar to how phone numbers identify callers.
To send an e-invoice, you need:
Your company’s information
A valid company registration number or VAT number.
Your customer’s details
The customer must be able to receive e-invoices
Their e-invoice address must be correct and in the right format
Customer-required references
Some recipients require fields such as:PO number
Payment reference
Buyer reference
Checking the delivery status
After sending an e-invoice, you can check its delivery status under Invoice > History.
Possible statuses:
E-invoice successfully delivered to recipient
E-invoice delivery failed due to invalid content
E-invoice rejected by recipient
Delivery delayed
You will be notified by email and in the invoice history.